1. Information We Collect

1.1 Information You Provide

We collect personal information you give us directly when you:

• Place an order for products (name, email, shipping address, payment details)
• Book a lifestyle coaching session (name, email, phone number, scheduling preferences)
• Subscribe to our email newsletter
• Submit a contact form or email us directly
• Leave a comment on our blog

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1.2 Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address and browser type
• Pages visited, time on site, and navigation paths
• Device type and operating system
• Referring URLs and search terms used to find us

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This information is collected through cookies and analytics tools such as Google Analytics.

1.3 Information About Children

Our magnet kit products are intended for children but must be purchased by a parent or guardian. We do not knowingly collect personal information directly from children under 13. All account creation, purchases, and communications must be completed by an adult.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill product orders
• Schedule, confirm, and follow up on coaching sessions
• Send order confirmations, shipping updates, and customer service communications
• Send newsletters and promotional content (with your consent)
• Improve our Site, products, and coaching offerings
• Comply with legal obligations and resolve disputes

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We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Coaching Session Privacy

Information shared during lifestyle coaching sessions is kept strictly confidential. We will not disclose session content to third parties except:

• As required by law or court order
• Where we believe disclosure is necessary to prevent serious harm

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Coaching notes and session records are stored securely and retained only as long as necessary to provide services.

4. Cookies

Our Site uses cookies to improve your browsing experience, remember preferences, and analyze traffic. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain Site features.

5. Third-Party Service Providers

We work with trusted third-party companies to operate our business. These may include:

• Payment processors (e.g., Stripe, PayPal, Shopify Payments)
• Shipping carriers (e.g., USPS, UPS, FedEx)
• Email marketing platforms (e.g., Mailchimp, ConvertKit, Flodesk)
• Scheduling software (e.g., Calendly, Acuity Scheduling)
• Website analytics (e.g., Google Analytics)

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These providers receive only the information necessary to perform their services and are governed by their own privacy policies.

6. Email Marketing

If you opt into our newsletter or promotional emails, you will receive lifestyle content, product updates, and special offers. You may unsubscribe at any time by clicking the "unsubscribe" link in any email. We will not send you marketing communications without your consent.

7. Data Security

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Order and transaction records are generally kept for a minimum of five (5) years. Coaching session notes are retained as long as the coaching relationship is active, plus a reasonable period thereafter.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal data
• Opt out of marketing emails at any time
• Request a copy of your data in a portable format

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To exercise any of these rights, please contact us at kristen@livegracefullykristen.com. We will respond within a reasonable timeframe.

10. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information directly from children. Parents or guardians who believe their child has provided us with personal information should contact us, and we will promptly delete it.

11. Third-Party Links

Our Site may contain links to other websites. This Privacy Policy applies only to gracefullykristen.com. We are not responsible for the privacy practices of linked third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. We encourage you to review this page periodically to stay informed.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Gracefully Kristen

Email: kristen@livegracefullykristen.com
Website: livegracefullykristen.com

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